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With more than 35 years of executive, IT, and customer service experience, Nugent joined 3dMD with the sole focus of ensuring successful support for 3dMD’s rapidly growing global customer community. Nugent started his career in customer service at Management Science America (MSA) and Dun & Bradstreet. After more than a decade at MSA/D&B, Nugent joined TSW International as Vice President of Global Customer Service and Information Technology and later founded KPI Technologies, which developed Customer Relationship Management (CRM) analytics software for fortune 500 companies to objectively measure customer service activities. When KPI was purchased by CRM provider Hyperion Solutions, Nugent joined as Vice President of the CRM Software Development Division and was responsible for top line revenue growth for this new business unit. Most recently, Nugent was a Managing Partner at Atlanta-based Technology One Group, a custom development and hosting enterprise software company.