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Sai Nikhilesh Kasturi is a Senior Data Scientist specializing in Customer Insights and Marketing Analytics at American Airlines since March 2022. In addition, Sai serves on the Advisory Council for Harvard Business Review and is a Technical Author focused on Machine Learning for both DZone and Medium. As a Thought Leader and Influencer at 3AI, Sai contributes expertise in AI. Previous roles include an Analytics Consultant at Merkle for eBay, where critical dashboards and strategic insights were developed, and a Data Scientist at Lennox International, focusing on demand forecasting models. Educational qualifications include a Master's degree in Business Analytics from the Naveen Jindal School of Management at UT Dallas and a Bachelor's degree in Electrical and Electronics Engineering from Sreenidhi Institute of Science and Technology.