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Fabien Lerays has a variety of work experience in customer success and mentoring roles. Fabien has worked as a Coaching Customer Success at Isotrol since 2023. Prior to that, they served as Vice President Customer Service EMEA at 360Learning and was responsible for structuring a Professional Services organization. In addition, Fabien has worked as a Mentoring Customer Success at Kiliba, Didomi, and Beamy. Fabien has also held the position of Customer Experience Advisor at a freelance capacity. Furthermore, Fabien has been involved in various memberships and committees, including being a Member of Customerz, a Member of the Linksider community, and a Startup Mentor and Selection Committee Member at WILCO. Overall, Fabien brings a strong background in customer success and mentoring to their work experience.

Fabien Lerays has a Master's degree in Financial Analysis from ESSEC Business School, which was obtained from 2009 to 2010. Prior to that, they attended Ecole des Mines de Nantes from 1998 to 2002 and obtained a degree in Production Management, Logistics, and Quality Engineering. Fabien also attended IMT Atlantique from 1998 to 2002 and obtained a Diploma in Computer and Information Sciences. Fabien has an additional certification from Winning by Design in Revenue Architecture Course, obtained in 2023.