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Michael Cassidy serves as a Service Delivery Manager at 2degrees since June 2022, following a similar role at Vocus Group New Zealand from March 2019 to June 2022. Prior experience includes managing gaming technology operations for the Department of Internal Affairs, where responsibilities included overseeing IT system security and resilience. Michael's career also encompasses IT management positions at organizations such as Drivers Jonas, Yahoo Europe, and PictureTel, alongside early roles at the Department for Work and Pensions. Michael holds a Master of Science in Analysis, Design and Management of Information Systems from The London School of Economics and Political Science and a Higher National Diploma in Computer Studies from Farnborough College of Technology.