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Kelly Hawkins has a diverse range of work experience in communications and engagement roles. Kelly started their career at ME Bank, where they worked as a Manager in Strategic Communication Projects. Kelly also served as the Interim Internal Communications Manager, responsible for delivering the company-wide internal communications strategy and providing strategic communication counsel during crises. Kelly later joined SweeneyVesty as a Senior Consultant on a contract basis. Following that, they worked as a Communications Contractor at ProCare Health Limited and as the Head of Communications at Sovereign. Kelly then worked as a Communications contractor at the New Zealand Government Partnerships Office and as a Communications Manager - contract at Russell McVeagh. In 2020, they held the role of Senior Communications Advisor at Airways New Zealand and also worked as a Crisis Communications Contractor at Lotto New Zealand. From 2021 to 2023, Kelly served as the Head of Internal Communications at Chorus NZ Limited. Currently, they hold the position of Engagement Communications Lead at 2degrees.

Kelly Hawkins attended Kristin School and completed their high school education in 1995. Kelly then went on to study at Unitec | Te PÅ«kenga from 1997 to 1999, where they earned a Bachelor of International Communication degree with a specialization in International Communication Management.