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Cresent Elavarasan possesses over a decade of experience in operational leadership and customer service. Currently serving as Director of Operations at 247Hire since April 2012, Cresent has held various positions within the company, including Executive Manager, Delivery Manager, Team Lead, SME, and Technical Recruiter. Prior to this role, Cresent worked at Firstsource Solutions Limited as a Senior Customer Service Executive from March 2011 to March 2012, showcasing a strong background in client relations and service delivery.