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Miestalin John has extensive experience in technology leadership, currently serving as Senior Director of Technology at [24]7 since December 2014. Prior to this role, Miestalin was a Senior Manager of Technology at Firstsource Solutions from December 2006 to December 2014. Miestalin's earlier career includes significant contributions as a Dialer Manager at GE Countrywide, where the Retention Process in Dialer was successfully implemented, and as a Senior Application Support Executive at NVCL, showcasing expertise in various dialer systems. Miestalin began the professional journey at Techno Soft Technologies as a Trainee Technical Executive, focusing on OS and application troubleshooting. Educational credentials include an MCA and a B.Com from Madras University, along with foundational education from Kendriya Vidyalaya.