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Vincent Lai is a professional with extensive experience in client implementations and customer success at 1stMILE since January 2021. A contributing writer for ConFreaks & Geeks LLC since January 2017, Vincent has authored over 100 features and reviews in gaming, documented conventions, conducted developer interviews, and created video content. Previous roles include retail assistant at Playland Japan, where Vincent enhanced customer experiences, environment artist at Enemy Spawn focusing on asset modeling and collaboration, and assistant at UCLA Chemistry/Engineering Library managing front desk operations. Vincent holds a BA in Art from UCLA and an MFA in Game Design: 3D Modeling from the Academy of Art University.