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Jay Clayton currently serves as a Personal Banker at 1st Security Bank of Washington since September 2022, contributing expertise developed through a diverse background in retail and customer service. Previously, Jay held various managerial roles at Macy's from November 2011 to August 2022, culminating as Customer Experience Manager, where a focus on enhancing customer interactions was prioritized. Prior experience includes a Retail Supervisor position at Pawn X-Change from August 2004 to September 2011. Jay holds an Associate of Arts and Sciences (A.A.S.) degree in Hospitality Administration/Management from South Seattle Community College.