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Grant Howard is a seasoned professional with extensive experience in customer success management within the cybersecurity sector, currently serving as Principal Customer Success Manager - Enterprise at 1Password. Since joining 1Password in July 2017, Grant has led initiatives for major accounts and enhanced enterprise client engagement, while collaborating closely with product teams to address clients' evolving cybersecurity needs. Prior to this role, Grant contributed significantly to establishing the enterprise client program at 1Password and has held various consulting positions at reputable companies such as Igloo Software, Desire2Learn, and Protiviti. In addition to a successful career in customer success, Grant pursues music as a side interest, gaining recognition for contributions as a session musician on projects like the critically acclaimed album "Solace" by Held By Trees. Educational credentials include a BSc (Hons) in Business Communication Systems from Bournemouth University and recent coursework in Enterprise IT Risk Management & Cybersecurity from the University of Toronto School of Continuing Studies.