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Susan K. Baker has extensive work experience in program and project management. Susan K. served as an Associate Vice President at 1901 Group, where they managed various programs and ensured customer satisfaction and organic growth. Prior to that, Susan worked as a Senior Program Manager at the same company, overseeing a multi-million dollar contract with the Jet Propulsion Laboratories.

Before joining 1901 Group, Susan was a Senior Project Manager at General Dynamics Information Technology, where they managed a 25-person infrastructure contract for Adventist HealthCare. Susan K. successfully reduced ticket volumes by 98% during their tenure.

Susan also held positions at Sapient and Booz Allen Hamilton, where they served as a Project Manager and Deputy Program Manager, respectively. Susan K. led the Parkinson's Disease Biomarkers Program for Sapient, contracted to the NIH Center for Information Technology. At Booz Allen Hamilton, Susan managed a 40-person team at the National Institutes of Health and was responsible for financial forecasting and invoice preparation.

Earlier in their career, Susan worked as an Accountant for LFC, handling all accounting processes and implementing process improvements. Susan K. also worked as a Manager at Accenture, leading a project team for a joint Verizon/Yahoo! product offering. Lastly, Susan began their career as a Teacher at Frederick County Public Schools.

Susan K. Baker earned a Bachelor's of Science degree in Physics and Linguistics from William & Mary from 1992 to 1995. Susan K. then pursued a Master of Education degree in Science Education at the University of Maryland from 1995 to 1996. During the same time period, they also studied Accounting at Northern Virginia Community College. Susan later obtained a Master's degree from the University of Maryland. In terms of certifications, they acquired the AWS Cloud Practitioner certification from Amazon Web Services in 2019, the Certified ScrumMaster certification from Scrum Alliance in 2018, the IT Information Library Foundations Certification (ITIL) from ITIL Official Publisher in 2010, and the Project Management Professional certification from the Project Management Institute in 2010.