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Bryan Grant is an experienced professional in customer success and product management, currently serving as Team Lead - Customer Success at 15Five since April 2021. Bryan has held multiple roles at 15Five, including Product Manager and Product Operations Manager, focusing on operationalizing product discovery channels and enhancing customer experience within a human-centered performance management platform. Prior roles include Customer Experience Manager and Customer Discovery Manager at Emplify, where Bryan contributed to customer support optimization and product feedback processes. Bryan began the career at OneCause as a Customer Discovery Manager and progressed from Associate QA Analyst to Sales Development Representative at Angi, enhancing skills in customer relations, product management, and sales training. Bryan holds degrees from Indiana University Bloomington and Indiana University East.