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Lauren Muir

Support Manager at 14 West

Lauren Muir is an experienced professional with a strong background in technical solutions, customer service, and support management. Currently serving as Support Manager at 14 West since January 2023, Lauren has previously held roles including Technical Solutions Project Manager at Agora Publishing Services Ireland Limited from June 2019 to March 2023, and Senior Business Analyst at The Agora Companies from January 2018 to May 2019. Other notable positions include Head of International Support and Applications Support Analyst at Agora Publishing Services Ireland, as well as various customer service roles at Fleet Street Publications. Lauren also possesses experience as a Fraud Prevention Officer at the Royal Bank of Scotland and as a Pastry Chef. Educational qualifications include a Bachelor of Business Administration from Napier University Business School Edinburgh and a BND in Business Management from Harrogate College.

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