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Alyssa Olvera currently serves as the Manager of Global Billing at 11:11 Systems, a position held since March 2023. Prior to this role, Alyssa worked at iland Cloud (11:11 Systems) from March 2020 to March 2023, where duties ranged from Accounts Receivable Lead to Accounts Receivable Specialist. Strategic management experience was gained as a Manager at Pappas Restaurants, Inc. from November 2017 to March 2020, focusing on staff supervision and enhancing customer service. Earlier professional experiences include roles as an Administrative Coordinator at Houston International Insurance Group and as a Waitress at Farmhouse Cafe. Educational credentials include a Bachelor’s Degree in Marketing/Marketing Management from Sam Houston State University and an Associate's degree from Lone Star College-CyFair.