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Eero Kailio has extensive work experience in the IT and service management industry. Eero is currently serving as the Managing Director at GuideVision, an Infosys company and ServiceNow Elite Partner. Prior to this, they worked at GuideVision as a Delivery Lead, ensuring high-quality service deliveries for customers in Europe, with a focus on the Nordic countries.

Before joining GuideVision, Eero worked at Tieto as a Senior Business Developer, where they managed development environments, processes, releases, and resources for ServiceNow. Eero also served as the Product Development Manager, leading the development of an ITSM product based on the ServiceNow platform. Additionally, they worked as the Manager of CEM at Tieto.

Earlier in their career, Eero held several roles at Nokia Siemens Networks, including Head of Programs, Program Manager, and R&D Section Manager. In these positions, they successfully led cross-functional teams and contributed to the development of global products and services.

Overall, Eero Kailio's work experience demonstrates their expertise in service management, product development, and team leadership in the IT industry.

Eero Kailio completed their high school education from Hervannan lukio in the years 1978 to 1980, earning a high school diploma. Afterward, they pursued a Bachelor of Science (B.Sc.) degree in Computer Science from the Raahe Institute of Technology, from 1985 to 1989.