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Ed Richardson has held a variety of roles in the IT sector since 2005. Ed began their career as a Network Technician at Tryplex Technologies in 2005. In 2007, they moved on to a Network Engineer role at Excedeo. In 2010, they joined CompuOne as a Network Engineer. In 2011, they were appointed Director of IT Services at RF Industries, Inc. and, since 2016, they have been the Head of Technical Services at 10ZiG Technology.

Ed Richardson received their MCSA+M degree from Coleman College in 2007-2008 with a field of study in Microsoft Certified Systems Admin + Exchange Specialization.