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Shantell Otare has a diverse work experience spanning different industries. Shantell started their career in 2005 at American Airlines as an Office Admin and Senior Agent, where they supervised station operations and employee needs. In 2008, they joined 101 Financial as an Executive Vice President, and also served as the Vice President of Instructor Development for a short period. In 2011, Shantell worked at Macys as a Fine Jewelry Salesperson. From 2013 to 2014, they worked at Kanaiolowalu Native Hawaiian Roll Commission as a Community Outreach Assistant.

Shantell Otare attended Hawaii Community College from 1998 to 2000, where they studied Culinary Arts with a focus on Food Service/Hospitality.