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Jonathan Ortiz Burillo is an accomplished Senior Software Engineer at 1-800-FLOWERS.COM, INC., specializing in the design and support of Warehouse Management Systems, with a focus on Oracle LogFire. Prior experience includes roles as IT Project Manager at DHL Supply Chain and as a consultant for JD Edwards and WMS Oracle Cloud at ERP Soluciones. Jonathan has also coordinated JD Edwards support for Johnson & Johnson while working at gA and LifeScan, and served as a JDE Analyst at La Central Cerillera. Jonathan holds an MBA from Tecnológico de Monterrey and a degree in Industrial Engineering from Unidad Profesional Interdisciplinaria de Ingeniería y Ciencias Sociales y Administrativas, supplemented by certifications in Project Management (PMP), ITIL, and DevOps.