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Jean Bacchi is an experienced professional with a tenure at 1-800-FLOWERS.COM, INC. since October 2007, currently serving as Senior Manager of Quality and previously holding roles as Performance Coaching Manager and Sales and Service Manager. Responsibilities include implementing projects aimed at enhancing daily processes, addressing customer experience issues, and driving process improvements. Additionally, experience includes a role as Team Manager for the social media team at Sutherland Global Services from November 2014 to November 2015.