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Faria Iqbal possesses extensive experience in customer service and social media management, currently serving as the Manager of Customer Experience and Social Media at 1-800-FLOWERS.COM, INC. since October 2019. Previous roles include Quality Analyst at the same organization, Customer Service Support Supervisor at Sterling National Bank, Customer Service Specialist at BNY Mellon, Personal Banker at HSBC, and Treasury Management Client Services at Capital One. Faria Iqbal holds a Bachelor's degree from Hofstra University.