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Palak Singhal is a seasoned professional in training and change management, currently serving as Director of Global Training at GEP Worldwide since February 2022. Palak has significant experience from a decade-long tenure at Zycus, where roles included Associate Director and Lead Manager at Zycus University, focusing on client and employee training, change management, and program governance. Palak's expertise encompasses employee onboarding, continuous learning strategies, revenue management, and diversity, equity, and inclusion initiatives. Prior to Zycus, Palak held various training and customer service roles, contributing to high-profile organizations including Accenture and JPMorgan Chase. Educational credentials include a Bachelor of Science in Microbiology from the University of Mumbai and an Executive Development Program in Human Resource Management from XLRI.