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Ardian Rufati is a seasoned professional with a strong background in customer service and consulting. Currently serving as a Senior Customer Advisor at Zürcher Kantonalbank since January 2023, Ardian previously contributed as a Consultant at Intrum from August 2016 to January 2023, leveraging expertise in Credit Management Services. Education includes a Dipl. Betriebswirtschafter HF from SIB Swiss Institute for Business Administration (2018-2021), a Berufsbildner degree from Berufsfachschule Uster, and a Kaufmann E-Profil EFZ from KV Business School Zürich.