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Vanessa Wonais Kladis has a diverse work experience, primarily in customer experience and program management roles. Vanessa Wonais is currently working at Zuora as a Senior Program Manager in Customer Experience, starting in August 2020. Prior to that, they worked at Flexera as a Customer Experience Manager from July 2018 to May 2020. Before joining Flexera, they had an extensive tenure at Gesture.com, where they held multiple roles including Support Team Manager from January 2016 to July 2018, On Site Manager from August 2011 to July 2018, Customer Success Manager from May 2014 to January 2016, and Office Manager from August 2011 to May 2014.

Vanessa Wonais Kladis completed their high school education from 2006 to 2010 at Naperville North High School. Following that, they pursued a Bachelor of Arts (B.A.) degree in Psychology at North Central College from 2010 to 2014.