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Dem Bhatt's most recent work experience is as a Senior Customer Success Manager at ZUORA UK LIMITED, where they started in December 2021. Prior to that, they worked at Zuora from 2018 to 2021 as a Senior Solution Deliver Manager, focusing on SaaS cross-industry innovative transformation projects and collaborating with partners like Deloitte and Clarsys.

Before Zuora, Dem worked at Tes from 2010 to 2018 as a Program Manager, responsible for managing various projects including IT infrastructure, implementing an e-Commerce solution, and rebuilding the TES.com platform. They also built strong relationships with top-level executives.

Other previous roles include a 3-month contract as a Web - Senior Business Analyst/Project Manager at Rated People in 2010, a contract project manager role at Trinity Mirror Digital Recruitment from 2009 to 2010, a 6-9 month contract as a Business Analyst & Systems Manager at The Walt Disney Company from 2008 to 2009, and a 3-month contract as a Web Project Manager at Travel 2 in 2008.

Dem also worked at NBC Universal as a Senior Project Manager for the Global Networks International team from 2007 to 2008, leading the acquisition of Sparrowhawk while creating a central services team. They were a Project Manager at Gamesys from 2005 to 2007, leading the redesign of business services architecture and introducing new technologies and Agile development methodologies.

Dem's earliest work experience is at STA Travel, where they worked from 1988 to 2005 in various roles including Programme/Project Manager, Business Analyst, Quality Assurance & Systems Specialist, and Project Manager. They were responsible for implementing procedures and control for multiple projects using a combination of PRINCE 2 and PMI methodologies.

Dem Bhatt attended Mayfield High School from 1982 to 1986, where they studied A Levels in Mathematics, Accounts, and Physics.