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Emilyn Ortiz Trujillano is an experienced professional in operations and customer service, currently serving as an Analista de operaciones at Zulu since March 2022. Prior roles include Analista de servicio al cliente at Fragancias y Sabores S.A. from December 2020 to October 2021 and Consultora de procesos at Angular Diseño más Interacción from September 2020 to January 2021, where Emilyn contributed to company strengthening through the development of efficient practices and processes. Earlier experience includes working as an Asistente de facturación at TRANSPRENSA from July 2015 to January 2016. Emilyn holds a degree in Economics and International Business from Universidad ICESI, earned between 2016 and 2021.