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Tijana Mujalo has a robust professional background in IT support and leadership, highlighted by a current role as IT People Lead & Capability Service Desk Lead at Zühlke Group since May 2017. Prior experience includes positions at Suva as Mitarbeiterin Operations & IT Support, and at Aargauische Kantonalbank, where Tijana held roles as IT Helpdesk Mitarbeiterin and Leiterin IT Helpdesk. Tijana's career also includes serving as Customer Service Desk Stv. Teammanager at Axpo Group and a brief stint in IT recruitment at Freestar-Informatik AG. Educationally, Tijana holds a degree in Multimedia Production from SAE University College.