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Jose Acedo is a highly experienced Senior Product Designer specializing in UX/UI, currently working at zooplus since February 2023, where responsibilities include identifying customer pain points and collaborating with stakeholders to develop strategic design roadmaps. Prior roles include Expert UX Designer at NTT DATA, where project proposals and planning were key focuses, and UX/UI & Conversational Designer at Paradigma Digital, with expertise in user research and competitor analysis. Jose has also served in various capacities such as UX/UI Consultant and People Manager at VIEWNEXT, leading projects involving IBM technologies and fostering professional development. Educational qualifications include degrees in Behavioral Design, Digital Product Design, and multiple certifications in UX/UI design and programming.