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Dawn Shepherd has a diverse work experience spanning multiple companies. Dawn most recently worked at ZoomCare, where they held the positions of Area Manager, District Manager, and currently serves as the Director of Clinical Operations. Prior to that, they had a long tenure at JCPenney where they worked in various roles including Cosmetics Manager, Merchandise Manager, Assistant Store Manager, District Inclusion and Diversity Lead, General Manager/District Training Manager, and Company Warrior Council Lead. Dawn also served as the District United Way Champion during their time at JCPenney.

Dawn Shepherd attended the University of Nebraska-Lincoln, but no specific details about their degree, field of study, or the years they attended are available.