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Asia Wright is an experienced professional in customer success and market research, currently serving as a Senior Customer Success Manager for the East Coast at Zonda since September 2013. In this role, Asia defines business outcomes and implements success plans, while also developing key performance metrics. Prior experience includes managing a $10 million book of business with a remarkable 90% retention rate as a Customer Success Manager. Earlier, Asia directed the research department for the Northeast region at Zonda, overseeing budgeting and staff management. Asia’s career began at Hart Corporation, where responsibilities included maintaining national industrial property databases and developing promotional materials for clients.