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Mike Coletta is an experienced professional currently serving as a Customer Support Representative at Zonar Systems since November 2022. Prior to this role, Mike was a Special Education Paraeducator at Auburn School District #408, where significant contributions included enhancing the special education pass rate through targeted tutoring and developing educational guides for teachers. In the field of social media, Mike managed client relations and expanded the client base at Indie Bros. while also increasing game sales through effective outreach. Additional experience includes content writing for Indie MEGABOOTH and database management as a Processor for the SAG-AFTRA Health Plan. Mike holds a Bachelor's degree in Creative Writing from Washington State University and a Certificate in Full Stack Web Development from the University of Washington.