Brandon Wayward is a seasoned Technical Program Manager at Zonar Systems since July 2018, where responsibilities include crafting an informed team strategy and adapting project plans to meet evolving business needs while ensuring high-quality outcomes. Previously, Brandon served as a Technical Support Engineer at Microsoft and Apple, achieving impressive metrics in ticket resolution and customer satisfaction. At Microsoft, Brandon managed over 60 tickets per month, maintaining 99% SLA and delivering high-quality educational support. Brandon also has experience in the US Army as a Traumatic Care Specialist and holds a Bachelor of Fine Arts in English from Virginia Tech.
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