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Manish Lahkar is a seasoned operations professional with extensive experience across various sectors, currently serving as the City COO for Zomato in Guwahati since August 2021, focusing on growth, profitability, RMS, and customer satisfaction. Prior roles include Nodal Head of Operations at Zomato, where Manish successfully launched operations in 139 cities across six states, and Cluster Head at LoadShare Networks managing day-to-day logistics for clients like Swiggy and JioMart. Previous positions include Assistant Manager at OYO focusing on P&L management, Fleet Manager at Swiggy overseeing a large team of delivery partners, and early career roles in production management and emergency services. Manish holds a Bachelor of Engineering in Mechanical Engineering from Annamalai University and a Post Graduate Diploma in Supply Chain Management from Symbiosis Centre for Distance Learning.