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Manash Rich Ray has a diverse background in customer success and presales consulting, having held the positions of Lead - Customer Success, Lead Presales Consultant, and Senior Presales Consultant at Zoho. Prior experience includes working as a System Engineer at Cognizant and a Technical Support Engineer at Sitel. Manash Rich Ray earned a Bachelor of Technology (B.Tech.) degree in Electrical and Electronics Engineering from Shanmugha Arts, Science, Technology and Research Academy, completing the program between 2011 and 2015.