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Andrés Mendoza is an experienced technical director currently leading Southern Europe and LATAM operations at Zoho since April 2015, specifically for ManageEngine. Previous roles include regional manager responsible for LATAM operations, overseeing daily functions, budget management, and performance goals, as well as acting as an international speaker. Andrés also served as a technical consultant for the LATAM region, conducting marketing events and technical trainings. Prior to joining Zoho, Andrés held various positions at ZMA IT Solutions, culminating as chief technology officer, where responsibilities included IT team management, developing deployment plans, and analyzing customer care service KPIs. Early career experience includes an IT laboratory specialist role at Universidad Internacional del Ecuador. Educational qualifications include a licentiate degree in Business Administration and Management from Universidad de Ciencias Empresariales y Sociales.