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Ali Z. has over nine years of experience in customer service and management, currently serving as a Customer Service Specialist and Customer Experience Manager at ZLINE Kitchen and Bath since March 2018. Prior to this role, Ali Z. was the Manager and Social Media Liaison at Plato's Closet Salem, where responsibilities included face-to-face customer service, managerial duties, and collaboration with an advertising company to create promotional content for social media platforms. Ali Z. holds a degree from Brigham Young University - Idaho.