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Bob Luckey is a seasoned professional with extensive experience in customer experience operations and technical support. Currently serving as a Customer Experience Operations Analyst at Ziply Fiber since March 2020, Bob previously worked at Frontier Communications as a Retention Specialist from March 2016 to March 2022. Earlier roles include Project Manager for Methods & Procedures at AT&T Mobility, where responsibilities involved overseeing the rollout of new products and creating support documentation, as well as serving as a Technical Writer and Data Support Specialist. Bob's educational background includes studies at North Seattle College and Cascadia Community College.