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Jessica Vu's work experience includes their current role as a Social Customer Care Specialist at Zip Co, a leading global Buy Now, Pay Later (BNPL) company. Jessica joined the company in February 2021 and is responsible for providing fair and seamless payment solutions to consumers, merchants, and businesses. Previously, Jessica worked as a Social Consumer Specialist at Quadpay, a Zip company, where they emphasized the importance of effective communication. Jessica started this role in February 2021 as well. Prior to these roles, Jessica was a Customer Service Specialist at Amazon, although the specific dates of their employment are not provided.

Jessica Vu attended Lone Star College-CyFair from 2014 to 2015. However, no degree or field of study information was specified.