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DOUGLAS TEBUNGAGI is a skilled Senior Support Engineer at Ziosk, where DOUGLAS serves as an escalation point for L1 and L2 Engineers. With a strong background in IT support, DOUGLAS troubleshoots various issues related to devices, networks, and proprietary software. Additionally, Douglas has experience in managing service delivery, providing desktop support, and overseeing IT infrastructure across different companies. Their proactive approach and commitment to excellence make him a valuable asset in delivering top-notch technical solutions.