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Marko Milic

Appointment Center Manager at Zillow Group

Marko Milic is an experienced professional with a strong background in management and account services, currently serving as the Appointment Center Manager and Branch Manager at ShowingTime since June 2020. Marko oversees a team of over 150 Showing Specialists, focusing on operations, recruitment, quality control, and capacity planning. Previous roles include Account Manager at Silver Bell Group, where Marko conducted market analysis and client training, and Account Executive at Salon and Spa Ultimate, responsible for client acquisition and retention. Marko's earlier experience includes roles in technical support at MERA and service planning at NCR Corporation, alongside project management at JP Direkcija za izgradnju and training management at Generali. Marko holds a Bachelor's degree in Project Management from Fakultet za projektni i inovacioni menadžment.

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