Kamen Pavlov is a seasoned professional in customer experience and technical support, currently serving as the Head of Customer Organization at ZigiWave since February 2019, where responsibilities include overseeing customer service, success, support, and pre-sales activities. Previously, Kamen held roles such as Senior Technical Account Manager and Senior Integration Consultant at ZigiWave, leading Proof of Concept processes and driving innovative software solutions. Prior experience includes serving as a Senior Information Technology Business Consultant at Do IT Wise, a ServiceNow Elite Partner, and roles at Tek Experts as both a Senior Software Support Engineer and Software Support Engineer, providing expert technical support and troubleshooting to premium customers.
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