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Ravi Gupta has extensive experience in customer success and management within the technology and payments sectors. Currently employed at zHealth Software since January 2021, Ravi contributes to customer success in a SaaS environment focused on healthcare solutions. Prior to this role, Ravi served as a Manager at AggrePay Payments Solutions Pvt Ltd and held the position of Manager-Cam at Do-Mobile from September 2017 to December 2019, where responsibilities included team management, dispute resolution, and logistics coordination. Ravi's career began in customer service operations at Grofers, resolving customer disputes effectively. Academic credentials include a Master of Business Administration in Retail Management from Lucknow University and a Bachelor of Commerce from Lucknow Christian College.