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Cliff Eugene is a Commercial Vehicle Product Specialist at ZF Group, specializing in troubleshooting commercial vehicle issues through advanced telematics technology. With a background in operations management and business consulting, Cliff has demonstrated expertise in enhancing workflow efficiency, client satisfaction, and process improvements across various roles at Volkswagen of America and Bosch. Notable achievements include leading projects that increased process efficiency by 40%, maintaining strong relationships with over five Original Equipment Manufacturers, and managing emergency response services for multiple automotive brands. Cliff holds a Bachelor of Business Administration from Florida Atlantic University.