As Vice President, Sustainability and Business Development at Fleetcor, Carolyn oversees the Sustainability, Electric Vehicle, Alternative Fuels and Business Development efforts, ensuring she cohesively deliver best in class service to the customers. All while utilizing a consultative approach with strong support from the Sales team to demonstrate and consistently bring enhancements and efficiencies to the end-users.
Previously, Edwards held the role of Senior Vice President, Client Success at LeasePlan USA, Carolyn Edwards oversees the Client Success team as they provide strategic consultation resulting in significant value for clients.
In her role, Carolyn serves as a champion for clients, collaborating on strategic best practices and cost saving initiatives that achieve and exceed client goals. She works tirelessly with and on behalf of clients to ensure their targets are achieved and the highest level of customer satisfaction retained. An industry veteran of more than 30 years, Carolyn has helped deliver millions of dollars in cost savings to clients through her consultative recommendations.
In her 29+ years at LeasePlan, Carolyn has served in a wide variety of roles, allowing her to gain knowledge in multiple key aspects of the business. Prior to her current role, she was vice president of strategic accounts, responsible for the overall management of strategic clients in all aspects of the business relationship. She has also served as the director of vehicle acquisition; director of manufacturer relations, director in client services, in which she oversaw the account managers of all strategic accounts; and a client relations role, fostering relationships with established clients.
Carolyn is also the proud founder and President of Women in Fleet Management (WIFM), a group that brings together “like minded” people in the industry and serves as a resource for female leaders in fleet positions. With her vast experience, she is a highly sought-after industry expert, providing her insight and expertise to numerous industry publications over the years.