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Shantanu Dolui is a Client Specialist at ZeroFox since November 2021, focusing on delivering technical and non-technical solutions to clients and serving as a technical account executive for partners and strategic enterprises. Previously, Shantanu worked at Coda Payments as a Technical Support Specialist from November 2020 to September 2021, where responsibilities included managing expectations for Merchant and Partner deliveries and escalating unresolved issues within a global team. Prior experience includes a role as a Junior Executive at Prabhudas Agency from June 2016 to October 2020, managing orders from various marketplaces and overseeing a team of six. Shantanu holds a BCA degree in Computer and Information Sciences from ATHARVA Institute for Educational Excellence, completed in June 2016.