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Diana de Lacey is a highly experienced and skilled professional who has held various managerial roles in the fields of operational delivery, credit and collections, and accounts receivable. Diana has a strong background in process mapping, financial reporting, and debt recovery. Diana is also well-versed in overseeing elections and referendums as a Presiding Officer for the Milton Keynes Council. With a focus on maximizing debt recovery and supporting tenants in financial hardship, Diana has a track record of effectively managing income collection and payment arrangements. Diana holds a BTEC National Diploma in Business and Finance from Woughton College.