Ratnesh Mishra is an experienced logistics and operations professional with a strong background in supply chain management. Currently serving as Senior Manager-II at Zepto, Ratnesh oversees the operations of 35 dark stores in Noida, focusing on first-mile and last-mile logistics, city operations, and profitability. Previous roles include Warehouse Manager at Hyperpure by Zomato, Regional Manager - North at Arzooo, and FC Operations Lead at Flipkart, among others. Ratnesh has developed expertise in warehouse management, compliance with food safety standards, and operational efficiency across various industries. Educational qualifications include an MBA in Supply Chain Management from Dr. A.P.J. Abdul Kalam Technical University, along with professional development programs in coaching and people management from Flipkart.