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Erin McDermott is a sales professional currently serving as a Sales Administrator at Zeplug USA since January 2024. Prior experience includes roles as a Sales Operations Analyst at Transmit Security from July 2021 to 2023 and as a Business Development Representative at Cogito Corp, where technology enhanced conversational behaviors to improve sales and customer service outcomes. Erin's career began as a Student Ambassador at the University of Massachusetts Amherst, followed by a Facilities Intern role at Public Consulting Group. Erin holds a Bachelor's degree in Economics from the University of Massachusetts Amherst and has completed a Google Certificate in UX Design through Coursera. Current educational pursuits include study at the University of Galway.