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Ujawal Tiwari has a strong background in customer success, with experience in various roles such as Manager at ZenTrades Inc., Customer Success Manager at SmartServ, and Counselor at mentors eduserv. With a Bachelor of Engineering degree from Dr.D.Y.Patil Institute Of Management and Research, Ujawal has a proven track record of achieving outstanding customer satisfaction, retention, and revenue growth through tailored solutions and relationship management. Additionally, they have expertise in data migration and technical support, showcasing their diverse skill set in the customer success field.