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Irene Infanti is a seasoned healthcare professional with extensive experience in operations and program management. Currently serving as a Subject Matter Expert at Zensights LLC and President at II Healthcare Consulting LLC, Irene has a proven track record in designing operational models that enhance customer experience and operational efficiency. Previous roles include Director of the Medical Information Center at Janssen Pharmaceuticals and Director of Patient Assistance at both Johnson & Johnson Patient Assistance Foundation and Johnson & Johnson Health Care Systems. Irene's early career featured progressive roles in drug safety and nursing, supported by advanced education in Nursing Administration and Management from La Salle University and a Bachelor of Science in Nursing from Niagara University.