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Oluwatosin Abosede Salako is an accomplished Software Engineer with over a decade of experience at Zenith Bank Plc, where responsibilities have included overseeing the transformation of the bank's Core Banking System to Flexcube and developing critical applications such as the Consumer Complaint Management System and Treasury Management System. Previous roles at Zenith Bank have included Disputes, E-payment and Settlement Officer, Bank Branch Supervisor, and Bank Teller, demonstrating a strong knowledge of card management systems and dispute resolution processes. Oluwatosin's educational background includes a degree from Obafemi Awolowo University and certifications in Java SE 8 programming and MySQL database administration, along with ongoing professional certification through ICAN. Contributions to academia include a published research paper on the use of Automated Teller Machines at Obafemi Awolowo University.